This webinar will model practical strategies to improve depression screening workflows, featuring insights from two health centers, Family Health Center of Worcester & Fenway Health, that have successfully applied these approaches. Attendees will learn how these organizations identified gaps, streamlined processes, and aligned workflow improvements with quality care goals.
Participants will hear how effective team integration practices strengthened collaboration across roles, emphasizing clear responsibilities, coordinated communication, and shared accountability. Real‑world examples will highlight how integrated teams improve both efficiency and patient outcomes.
The session will also showcase successful strategies these health centers used to enhance depression screening best practices. In addition, presenters will discuss common barriers and share practical steps to address.
By the end of this webinar, participants will be able to:
- Identify key workflow strategies that improve depression screening processes.
- Describe effective team integration practices that support coordinated screening efforts.
- Recognize successful approaches used to enhance depression screening best practices implementation.
- Identify common barriers to screening and outline practical steps to address them.
Featured Presenters:
Shawna Hershberger, LICSW, Co-Director of Behavioral Health Services, Family Health Center of Worcester
Jean McClurken, LICSW, Director of Behavioral Health, Fenway Health
Eleanor Torrey, MPH, Population Health & ACO Performance Manager, Fenway Health
Alicia Anderson, AVP Quality Improvement, Fenway Health